Manual Logbooks
Shift data recorded on paper or Excel, no version control, no alerts, no accountability.
MERLIN UEMS
Intelligent Utility Management for Chemical and Pharmaceutical Plants
From manual logbooks to real-time KPI visibility across every chiller, compressor, and energy meter in your facility.
Projects
120+
Clients
40+
Uptime
99.9%
80+
Chillers Tracked
100+
KPIs Monitored
LISTED
Deployment
99.9%
Uptime
THE CHALLENGE
Your Utilities Are Running. But Are They Running Well?
Reactive Maintenance
Faults discovered after they cause downtime, not before. No early warning system in place.
Fragmented Visibility
Chillers, compressors, and meters tracked in silos. No unified view of plant utility health.
THE SOLUTION
One Platform for Every Utility in Your Plant
Real-Time Asset Monitoring
Track every critical parameter across chillers, compressors, nitrogen plants, and energy meters in real time. Dedicated monitoring modules per asset type with parameters and KPIs tailored to how each asset actually behaves.
Real-Time Asset Monitoring
Track every critical parameter across chillers, compressors, nitrogen plants, and energy meters in real time. Dedicated monitoring modules per asset type with parameters and KPIs tailored to how each asset actually behaves.
- Custom dashboards include advanced KPIs such as COP, TR, ΔT, and SPC for real-time performance tracking.
- Brine temperature, flow rate, oil pressure and 15+ chiller parameters
- Outlet pressure, dew point, element temperature for compressors
- Active power, THD, PF, load factor for energy meters
- Brine temperature, flow rate, oil pressure and 15+ chiller parameters
- Outlet pressure, dew point, element temperature for compressors
- Active power, THD, PF, load factor for energy meters
Digital Shift Logbooks
Replace paper registers with structured shift entries. Every reading is validated against min/max limits, version-tracked, and tied to an operator login. Full audit trail always available.
Digital Shift Logbooks
Replace paper registers with structured shift entries. Every reading is validated against min/max limits, version-tracked, and tied to an operator login. Full audit trail always available.
- Auto-populated from live sensor data
- Flags out-of-range values at entry
- Shift-wise and asset-wise report export
- Auto-populated from live sensor data
- Flags out-of-range values at entry
- Shift-wise and asset-wise report export
Fault Detection and Tracking
Every parameter breach is captured with start time, end time, duration, and exact trigger value. No fault goes unrecorded. No alert gets missed.
Fault Detection and Tracking
Every parameter breach is captured with start time, end time, duration, and exact trigger value. No fault goes unrecorded. No alert gets missed.
- Asset-wise fault summary with duration
- Parameter-level breach history
- Auto-refresh with mute controls
- Asset-wise fault summary with duration
- Parameter-level breach history
- Auto-refresh with mute controls
Dynamic Single Line Diagram
Live plant topology with real-time status per asset. Green, amber, and red indicators give operators instant situational awareness from a single screen.
Dynamic Single Line Diagram
Live plant topology with real-time status per asset. Green, amber, and red indicators give operators instant situational awareness from a single screen.
- Flow, kW, AMP and TR visible per asset
- Running, partially active, or under fault status
- Last updated timestamp on every node
- Flow, kW, AMP and TR visible per asset
- Running, partially active, or under fault status
- Last updated timestamp on every node
Analytics and Reporting
Intelligence That Turns Data Into Decisions
A single platform to monitor, track, and manage all plant utilities in real time improving visibility, control, and operational efficiency.
KPI Timeseries
Trend utility KPIs over time to detect drift and performance shifts early.
KPI Heatmap
Compare multi-asset KPI intensity at a glance with color-coded hotspot views.
Asset Health Score
Prioritize interventions using a consolidated health score for every asset.
Min/Max Threshold Monitoring
Track threshold breaches in real time with context for faster corrective action.
HOW IT WORKS
Three Steps from Raw Data to Operational Intelligence
Data Acquisition & Management
We securely collect, integrate, and organize utility data from plant assets, ensuring accuracy, consistency, and operational traceability from day one.
Visualisation & Control Management
Unified dashboards transform live utility data into clear, actionable visibility so teams can monitor, control, and respond with confidence in real time.
Analytics, Reporting & Forecasting
Advanced analytics deliver insights, automated reporting, and reliable forecasts that support smarter, data-driven decisions across utility operations.
Supports your existing plant communication infrastructure
ModbusIEC-104OPC-UAMQTTBACnetRS-485
BUSINESS IMPACT
Real Outcomes for Plant Operations Teams
2-3
Hours Saved Per Shift
Per Operator, Per Shift
2-3 hrs saved per operator per shift by eliminating manual log compilation.
3-5%
Efficiency Gains
Through Live KPI Tracking
3-5% efficiency gains through live tracking of kW/TR, delta-T and utilisation.
20-30%
Downtime Reduction
Unplanned Downtime Avoided
20-30% reduction in unplanned downtime through early anomaly detection.
Trusted By
Proven Across Industrial Operators
Trusted by GFL, PI Industries for utility monitoring and operational control.
Deployable As
CloudOn-PremiseEdge
Compliant With
IEC-104OPC-UAModbusMQTT
Get Started
See Every Asset.
Every Shift. Every KPI. Live.
Every Shift. Every KPI. Live.
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